KEY RESPONSIBILITIES:

• Collect outstanding debts within agreed terms
• Achieve cash collection and debtor targets
• Chase overdue invoices via phone and email
• Maintain accurate records of collection activity
• Work with stakeholders to manage key accounts
• Identify payment issues and take corrective action
• Resolve invoice disputes and support payment negotiations
• Handle queries and manage client invoicing portals
• Perform reconciliations and support cash postings
• Manage credit notes and ensure contract compliance
• Provide ad hoc reporting and support finance objectives

ESSENTIAL SKILLS & EXPERIENCE:

• Background in a fast-paced, professional environment
• Knowledge of credit control and sales ledger processes
• Experience with credit control systems
• Strong Excel and Word skills
• Ability to manage workload and prioritise effectively
• Confident dealing with clients and senior stakeholders

PERSON SPECIFICATION:

• Strong communication and interpersonal skills
• High attention to detail and accuracy
• Proactive, organised, and self-motivated
• Team player with a flexible approach
• Confident building relationships across all levels
• Able to identify and escalate risks when needed

We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.