Lettings Administrator

Doncaster

Full-time, Permanent

£26K - £27K

37.5hrs

We are looking for a highly motivated individual to join our client's dynamic and growing team as a Lettings Administrator with estate agency or property experience. This is a fantastic opportunity for a driven individual looking to develop their career in property lettings with a well-established company.

Benefits Package

• Fuel allowance
• Career progression opportunities
• Free onsite parking
• Company events
• Full training provided

You will be a proactive and reliable business support advisor. In this role, you will ensure tenants comply with their tenancy agreements, chase outstanding debt, and ensure that any issues are promptly identified and resolved.

As a Lettings Administrator, you will be required to:

• Manage rent arrears and debt collection, liaising with tenants to resolve outstanding balances.
• Maintain accurate records of arrears, payments, and tenancy agreements.
• Liaise with tenants when notice is given and manage the full notice period process.
• Conduct regular tenancy checks across the property portfolio.
• Carry out property inspections and prepare clear, detailed reports.
• Communicate findings with property owners, tenants, and relevant parties.
• Identify and report necessary repairs or maintenance issues.
• Maintain accurate records, documentation and manage diaries effectively, supporting the team with ad hoc property management tasks as required.
• Involvement with social media and marketing
• Supporting the day-to-day operations of the lettings department
• Conducting property viewings and following up with applicants and landlords
• Building strong relationships with landlords and tenants
• Comply with company standards
• Ensuring contracts are signed
• Conduct tenancy check-ins and check-outs
• Monitoring rent payments and financial transactions related to rentals.

The ideal candidate:

• Full UK driving licence and own vehicle (required)
• Lettings or estate agencies experience
• Diary management
• Outstanding customer care/customer service experience
• Resilient, positive, organised, numerate and detail-oriented
• Strong verbal and written communication skills
• Experience in chasing payments
• Experience in Microsoft Office and Excel with strong IT literacy
• Excellent attention to detail and problem-solving skills