A fantastic opportunity for a highly experienced Operations Manager with strong systems expertise to join a fast-paced, creative, and event-led business on a maternity cover contract.
This is a pivotal role sitting at the centre of the organisation, responsible for overseeing systems, workflows, data, contracts, and cross-functional operations. You will act as a key operational lead, ensuring the smooth running of the business while driving process improvement and efficiency across teams.
What you’ll do:
Own and manage core business systems, including Monday.com and wider operational tools
Oversee end-to-end workflows, ensuring processes are followed, improved, and optimised
Act as a key escalation point for operational and systems-related issues
Support finance processes including payment runs and reporting inputs (systems-side)
Manage contract administration, renewals, and supplier/client documentation
Ensure data accuracy across systems and produce operational reporting insights
Work cross-functionally to improve communication, efficiency, and workflow alignment
Support onboarding and training for new team members on systems and processes
Who you are:
Proven experience in a Senior Operations, Business Operations, or Systems-focused role
Experience within a start-up or a similar environment
Experience working with workflow tools such as Monday.com, CRM systems, or similar platforms
Highly organised with excellent attention to detail and process discipline
Confident operating across multiple teams and senior stakeholders
Strong problem-solving skills with a proactive, solutions-led approach
Experience across contracts, finance processes, HR, or cross-functional operations highly desirable
Comfortable working in a fast-paced, creative, or high-growth environment
REF: AA178532
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