Location : Bracknell | Hybrid (2 days WFH) | Free Parking

Competitive Salary + Bonus + Excellent Benefits

We are currently recruiting for an experienced Collections Administrator to join a growing financial services business in Bracknell.

Please note: You must have previous collections / arrears experience to be considered. Applications without this will not be shortlisted.

The Role

You will manage a portfolio of B2B customer accounts, focusing on recovering outstanding balances while maintaining strong client relationships.

Key responsibilities:

• Proactively contacting customers to recover overdue payments (phone, email, letter)
• Managing high-volume outbound activity (40+ contacts daily)
• Negotiating and agreeing sustainable repayment plans
• Monitoring arrears and driving accounts toward resolution
• Liaising with third parties for asset and debt recovery
• Maintaining accurate records and ensuring compliance at all times

What We’re Looking For

• Proven collections / arrears experience (essential)
• Confident handling high-volume outbound calls
• Experience working in a target-driven environment
• Strong negotiation and customer management skills
• Good attention to detail and ability to manage multiple accounts
• Financial services, leasing, or asset finance experience (desirable)

Not suitable for candidates with only credit control or general admin experience

What’s in it for you?

• Hybrid working (2 days from home)
• Competitive salary + discretionary bonus
• Clear progression within financial services
• Supportive, team-focused environment
• Modern offices with on-site facilities

Please note:

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.