???? / Job Title:

??????? / Admin & Customer Account Executive

???? / Reports to: ????(Warehouse Manager)

???? / Role Summary

??:

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English:

Responsible for warehouse administration and client communication, ensuring smooth operation of documentation, billing, and customer service processes. Provides administrative support to the warehouse and maintains strong customer relationships to enhance operational efficiency and client satisfaction.

?????? / Key Responsibilities

??:

• ???????????????????
• ?????????,???????????
• ?????????????????
• ???????KPI???????
• ???????????????????
• ???????,???????????????

English:

• Handle warehouse administrative tasks, document filing, invoicing, and report management.
• Act as the main point of contact for clients, responding promptly to inquiries and feedback.
• Assist in customer account setup, billing verification, and service coordination.
• Prepare and distribute warehouse KPI reports and operational data.
• Support the Warehouse Manager with staff scheduling, attendance, and leave management.
• Maintain customer satisfaction and update communication records with follow-up actions.

???? / Requirements

??:

• 2????????????(??????);
• ?????????????(WMS);
• ????????????????;
• ??????,????,????

English:

• Minimum 2 years of experience in administration or customer service (preferably in logistics).
• Proficient in office software and warehouse management systems (WMS).
• Strong communication and customer service skills.
• Detail-oriented, reliable, and highly organized with strong execution skills.