Valuations Administrator

Location: Newbury, RG14
Contract Type: Permanent (full-time) Onsite only

Role Overview:

A well-established organisation within the auction and valuations sector is seeking an Administrator to provide comprehensive administrative support to the Valuations Department. The role involves supporting the end-to-end management of valuations and client consignments, ensuring a consistently high level of service through to completion.

This is a varied, detail-focused position, ideal for someone highly organised with excellent communication skills and the ability to manage multiple workflows simultaneously.

Key Responsibilities:

Valuations Support:

• Act as the primary point of contact for all valuation enquiries, responding professionally and efficiently

• Gather and capture initial enquiry information to support decision-making by the Head of Valuations

• Record the source of client enquiries for reporting purposes

• Organise valuation visits, coordinating specialist diaries and post-valuation follow-ups

• Input valuation notes accurately and promptly into the company database

• Liaise with specialists to ensure valuations are completed and submitted on time

• Create high-quality valuation documents in line with agreed standards and deadlines

• Manage the full valuation process from start to finish, ensuring quality control at every stage

• Issue draft and final valuation documents and arrange invoicing

• Manage the Valuations inbox, ensuring all correspondence is handled promptly

• Refer clients to the Head of Department where appropriate

• Ensure accurate reporting to Finance regarding consultant invoices

• Support colleagues with larger or specialist valuation projects when required

Consignments Administration:

• Work closely with the Consignments Co-ordinator and Business Development team to ensure smooth processing of client consignments through to completion

• Coordinate consignments relating to estates, collections, mixed-discipline jobs, and agent-led submissions

• Schedule deliveries within the internal system, monitor progress, and chase where necessary

• Create receipts from valuation records and prepare vendor statements

• Check and issue receipts, ensuring all terms and details are correct

• Support the Business Development team in nurturing relationships with agents and private clients

• Track consignments through to completion, providing progress updates where required

• Assist with collection arrangements and ensure the database is updated accurately

• Support the digitalisation of historic valuation records

General Duties:

• Telephone answering and administrative support

• Auction day support, including preparation beforehand

• Reception cover as required

The Ideal Candidate:

• Previous experience in an administrative or coordination role

• Strong organisational skills and excellent attention to detail

• Confident communicator with a professional telephone manner

• Comfortable working with databases and managing documentation

• Able to juggle multiple deadlines in a fast-paced environment

• Proactive, reliable, and a strong team player

What’s on Offer:

• Competitive salary

• Varied and interesting role within a specialist sector

• Supportive team environment

• Opportunity to develop within a reputable organisation