Here’s your chance to step into an Accounts Receivable Officer role where your attention to detail and customer focus will actually make a difference. If you’re looking for a temporary position that offers variety, challenge, and the opportunity to support a wide range of services, this is it. You’ll be part of a close-knit team, working with modern systems and making sure the wheels of a public sector organisation keep turning. If you want to see the impact of your work every day, read on.

Reporting to the Central Income and Payments Team Leader, you will be responsible for:

• Handling daily queries and enquiries from both internal and external customers
• Maintaining and updating the customer database in Oracle Accounts Receivable
• Setting up and amending direct debit instructions
• Dispatching automated reminder letters on a set schedule
• Correcting receipt posting queries
• Raising credit notes, processing refunds for overpayments, and handling write-offs
• Distributing invoices, managing enclosures, and occasionally raising invoices for smaller departments
• Supporting the wider Income and Payments section as needed
• Collaborating closely with fellow Accounts Receivable Officers to ensure deadlines are met

What you will need:

• Previous experience in an Accounts Receivable, Sales Ledger, or Credit Control role
• Understanding of financial billing and invoicing procedures
• Experience with general office procedures and strong literacy and numeracy skills
• Good working knowledge of Microsoft Office (Word, Excel, Outlook)
• Experience using an Accounts Receivable package such as Oracle
• Excellent communication and customer service skills, both written and verbal
• Ability to prioritise tasks, work to deadlines, and maintain accurate records
• A team player mindset and an understanding of data protection principles

What you will get:

• The chance to join a proactive, supportive team where your work is valued
• Exposure to a variety of departments and services
• Opportunities to develop your skills with modern finance systems

If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!

We take your application seriously and WE RESPOND TO EVERY APPLICATION…because getting a job is hard enough.

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