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Part-time Receptionist

Reed

Part-Time Receptionist

Hours: 22.5 hours per week
Location: Stockton-onTees

We are seeking a friendly, professional, and organised Part-Time Receptionist to join our team. This role is the first point of contact for visitors and callers and plays a key part in creating a positive and welcoming experience. The successful candidate will provide efficient front-of-house and administrative support while maintaining a high standard of customer service.

Key Responsibilities

  • Greet visitors promptly, professionally, and courteously
  • Answer incoming calls, transfer calls, and take accurate messages
  • Manage the reception area to ensure it is tidy, welcoming, and well-organised
  • Handle incoming and outgoing post and deliveries
  • Maintain visitor logs and issue visitor passes where required
  • Provide basic administrative support, including data entry, filing, and document handling
  • Manage meeting room bookings and assist with meeting room setup when needed
  • Respond to general enquiries in person, by phone, or via email
  • Adhere to company policies, confidentiality requirements, and health & safety procedures

Skills and Experience

  • Previous receptionist or customer-facing experience (desirable but not essential)
  • Excellent communication and interpersonal skills
  • Professional, friendly, and approachable manner
  • Strong organisational skills and attention to detail
  • Ability to multitask and remain calm in a busy environment
  • Competent in Microsoft Office and general IT systems
  • Reliable, punctual, and flexible

Working Pattern

  • Part-time position: 22.5 hours per week
  • Specific days and times to be agreed