Motor Claims Handler – Third Party

Job Title: Motor Claims Handler – Third Party

Location: Egerton, Bolton

Salary: £24,150 – £35,000 depending on experience

Job Type: Permanent, Full-Time or Part-Time

Hours: Monday to Friday, 9am – 5pm

Working Pattern: Flexible working available

Motor Claims Handler – Third Party

If you’ve got motor claims experience and want to develop further into Third Party claims, this could be a strong next move.

We’re recruiting for a Motor Claims Handler to join a growing Third Party claims team in Egerton, Bolton. You’ll be managing Third Party Vehicle Damage and Property Damage claims, keeping cases moving, speaking with all parties involved and helping deliver fair outcomes.

This is a role for someone who enjoys problem-solving, investigating liability and building strong working relationships with customers, insurers, suppliers and accident management companies.

What you’ll be doing

You’ll be responsible for managing your own caseload of Third Party claims, with support from an experienced team around you.

Your day-to-day role will include:

• Managing Third Party Vehicle Damage and Property Damage claims
• Carrying out early-stage liability checks and investigations
• Prioritising your own caseload and keeping claims moving
• Speaking with insurers, suppliers, customers and accident management companies
• Gathering and reviewing information to support claim decisions
• Updating all parties clearly and professionally
• Identifying potential fraud concerns and escalating where required
• Working with colleagues to resolve issues and improve claim outcomes
• Delivering a high standard of customer service throughout the process

What we’re looking for

We’re looking for someone with motor claims experience who is ready to build or develop their Third Party knowledge.

You’ll need:

• Previous motor claims experience
• Third Party, credit hire or liability experience would be helpful but is not essential
• Strong customer service and communication skills
• Good IT skills and confidence learning new systems
• The ability to multitask and work accurately
• Strong attention to detail
• Good active listening and relationship-building skills
• GCSE English and Maths at Grade C/4 or above, or equivalent

A CII qualification, or the desire to work towards one, would be a bonus. Full support is available.

What’s on offer

• Salary from £24,150 to £35,000 depending on experience
• Full-time or part-time permanent opportunity
• Monday to Friday, 9am – 5pm
• Flexible working available
• Support with industry qualifications
• Holiday allowance increasing with service
• Birthday day off
• Seasonal shopping half-day
• Holiday sell scheme
• Contributory pension
• Casual dress and free branded clothing
• Free on-site parking
• Cycle-to-work scheme
• Performance bonuses for going above and beyond
• Staff discounts and social activities
• Supportive team culture
• On-site wellbeing, mental health and first aid support

Location

The role is based in Egerton, Bolton, with free on-site parking. It is commutable from Bolton, Bury, Blackburn, Wigan, Manchester and surrounding areas.

Apply now

If you’re looking for a Third Party Claims Handler role where you can build your experience, feel supported and progress your career, apply today.