Job Title: Claims Handler

Location: Leeds

Salary: £30,000 – £35,000

Benefits: New office with on-site gym, Pilates/Yoga/HIIT classes, breakout spaces

About the Company:

This opportunity sits with a well-established and growing insurance brokerage with a strong reputation for delivering high-quality service across commercial lines. With continued investment into its regional operations and a collaborative, people-focused culture, the business offers an environment where individuals are supported to develop technically, build long-term careers, and gain broader exposure across the claims function.

Role Summary:

An opportunity has arisen for a Claims Handler to join a close-knit commercial claims team in Leeds. The role will focus initially on commercial motor claims, whilst providing the opportunity to broaden into liability and property claims over time with structured support from experienced colleagues. Alongside hands-on claims handling, you will work closely with clients through reporting and review meetings, giving you wider exposure to relationship management and the broader broking process.

Key Responsibilities:

• Manage a portfolio of commercial motor claims from first notification through to settlement, allowing you to take ownership of your own caseload

• Build strong relationships with clients, becoming a trusted point of contact across day-to-day claims matters

• Produce claims reports and support claims review meetings, helping clients understand trends and improve outcomes

• Work alongside insurers, loss adjusters, solicitors, and internal stakeholders to progress claims efficiently

• Develop exposure to liability and property claims over time through ongoing support from an experienced team

• Attend client and site visits where appropriate, gaining wider exposure to the end-to-end broking process

Requirements:

• Previous commercial motor claims handling experience

• Broker background preferred, although insurer backgrounds will also be considered

• Strong communication and client-facing skills

• Comfortable managing your own workload whilst working collaboratively within a team

• Working knowledge of Acturis would be beneficial but is not essential

• Strong organisational skills and attention to detail

• Interest in developing a long-term career within commercial claims

If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet.

Related Job Titles: Commercial Motor Claims Handler, Claims Executive (Commercial), Claims Advisor (Broker), Motor Claims Specialist (Commercial), Claims Technician