Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement.
What will your day look like:
Customer Interactions: Handle client and direct customer interactions with professionalism and knowledge, always keeping “Treating Customers Fairly” in mind.
Accurate Data Entry: Input new claims accurately, adhering to service guidelines.
Appointment Management: Call customers to arrange inspection appointments, proactively managing your own diary reminders.
Email and Call Handling: Manage company claim-related email inboxes and handle inbound calls.
Team Player: Contribute positively to our collaborative teamwork and foster a great overall culture.
Knowledge and Abilities:
Communication Skills: Strong written and verbal communication skills, coupled with excellent customer service abilities.
Fast-Paced Environment: Thrive in a dynamic, target-driven setting.
Problem-Solving: Tackle challenges head-on with strong problem-solving skills.
Tech-Savvy: Proficient in IT, with a keen eye for detail.
Benefits
Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Financial Health
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Metal, Physical & Emotional Wellbeing
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan