Office Support Administrator - Full Time

Location: West Hull

Hours: Monday to Friday, 8:30am - 5:00pm

Pay: £12.71 per hour

Adecco is proud to be supporting a growing and well-established organisation based in West Hull in their search for a reliable and customer-focused Office Support Administrator. This is a fantastic opportunity for someone with strong customer service experience who thrives in a busy office environment and enjoys supporting both customers and internal teams.

The Role

As an Office Support Administrator, you will play a vital role in the smooth day-to-day running of the office. You'll be the first point of contact for customers, handling enquiries with confidence and professionalism, while also supporting administrative and billing-related processes.

This is a varied and hands-on role that would suit someone organised, proactive, and comfortable juggling multiple tasks.

Key Responsibilities

• Managing a busy inbox and responding to customer queries by email and phone
• Providing excellent customer service and resolving issues in a timely manner
• Updating customer records and processing administrative documentation
• Supporting billing and invoicing processes (billing experience beneficial but not essential)
• Chasing information, paperwork, or outstanding queries as required
• Liaising with internal departments to ensure smooth service delivery
• General office administration including data entry, filing, and reporting

About You

To be successful in this role, you will:

• Have previous customer service experience (essential)
• Be confident communicating with customers in a professional manner
• Have strong organisational skills and excellent attention to detail
• Be comfortable working in an office-based, fast-paced environment
• Have good IT skills and a willingness to learn new systems
• Have billing or accounts experience (beneficial but not essential)

Working Pattern

• Full-time, office-based role
• Monday to Friday, 8:30am - 5:00pm
• Based in West Hull, with free parking available

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.