Operations Coordinator

Location: SN4, Swindon

Salary: £40K - £45K

Job Type: Full-Time, Temporary to Permanent

Hours: Monday to Thursday: & Friday

Responsive Personnel is currently recruiting for an experienced and proactive Operations Coordinator to join a busy and growing business. This is an excellent opportunity for an organised and motivated individual who thrives in a fast-paced operational environment and enjoys coordinating production, stock control, and customer relationships.

Reporting directly to the Operations Director and Business Manager, the successful candidate will play a key role in supporting the smooth day-to-day running of operations, ensuring production schedules are effectively managed and customer expectations are consistently met.

Key Responsibilities

Operations & Production

• Effectively plan and schedule workloads for the Assembly and Machine Shop departments
• Ensure appropriate staffing levels are maintained, including annual leave coordination
• Plan stock availability to ensure jobs are completed within required timeframes
• Liaise closely with the Purchasing Coordinator regarding stock and material requirements

Materials & Stock Control

• Lead and manage monthly stocktakes
• Manage and order timber and plywood materials
• Build strong supplier relationships to secure the best quality, availability, and pricing

Customer Service

• Support and maintain strong customer relationships through professional written and verbal communication
• Attend customer meetings both on-site and in the office to discuss ongoing and future business opportunities
• Assist customers with product or service changes to support long-term business development

General Duties

• Ensure full compliance with company policies and procedures, including Health & Safety regulations
• Provide operational cover for the Operations Director, Business Manager, and Yard Operative when required
• Handle confidential information professionally and in accordance with GDPR regulations
• Carry out any other reasonable duties required within the scope of the role

Key Skills & Experience

• Strong communication skills with both customers and colleagues
• Excellent organisational and numeracy skills
• Ability to interpret technical drawings
• Capable of multitasking and working effectively under pressure
• Strong attention to detail with a high level of accuracy
• Self-motivated completer/finisher who takes ownership and accountability
• Able to prioritise workloads and adapt to changing business needs
• Forklift licence would be advantageous

About You

The ideal candidate will be highly organised, commercially aware, and confident working across multiple operational functions. You will be proactive in your approach, able to build effective working relationships, and committed to maintaining high operational standards.

To apply or find out more, please contact Kimberley at Responsive Personnel.