We are looking for a confident and proactive Credit Controller to join a busy credit team. This position plays a key role in ensuring timely collections, reducing aged debt, and maintaining strong client relationships.

The successful candidate will be target-driven, resilient, and comfortable managing high volumes of customer contact.

Key Responsibilities

• Proactively chase outstanding debts via telephone, email, and written communication
• Manage your own ledger and take ownership of debt recovery
• Monitor aged debt and escalate overdue accounts where necessary
• Negotiate payment plans and resolve payment queries
• Maintain accurate records of all collection activity
• Work towards collection targets and KPIs
• Liaise with internal departments to resolve disputes quickly
• Prepare debtor reports and provide updates to management

Skills and Experience

• Proven experience in a Credit Control role
• Strong communication and negotiation skills
• Ability to handle difficult conversations with professionalism
• Target-driven with a results-focused approach
• Excellent organisational skills and attention to detail
• Confident using finance systems and Excel

Desirable

• Experience working in a high-volume environment
• Strong problem-solving skills and ability to prioritise workload