Collab / Workplace Engineer

Location: Barrow-in-Furness | Full-Time | 5 Days Onsite

Salary: Up to £36,000 + pension, healthcare opt, unlimited training budget

We're looking for an experienced and customer-focused Onsite Desktop Engineer to join a fast-paced IT support environment supporting high-profile end users and business operations onsite in Barrow-in-Furness.

This is an excellent opportunity for someone with strong desktop support experience who enjoys hands-on technical work, troubleshooting, and delivering excellent customer service in a dynamic enterprise environment.

Key Responsibilities

• Complete assigned technical tasks within agreed timeframes
• Support project delivery alongside internal and external project teams
• Carry out operational and support activities to SLA targets
• Deliver exceptional customer support and user experience
• Diagnose and resolve hardware, software, and operating system issues
• Support desktop deployments, upgrades, and configurations

Skills & Experience

• Strong knowledge of Microsoft Windows environments (Windows 10/11 preferred)
• Experience with Microsoft Office and end-user support
• SCCM experience including OS deployment, application deployment, monitoring, and troubleshooting
• Understanding of scripting technologies such as PowerShell, VBScript, or batch scripting
• Knowledge of BitLocker, NTFS permissions, and desktop security practices
• Familiarity with Microsoft Outlook, Exchange environments, and collaboration tools
• Experience using ITSM platforms such as ServiceNow
• Excellent communication and customer service skills

Requirements

• Must be eligible for UK Security Clearance (SC)
• Sole UK nationality
• Applicants should have lived continuously in the UK for the last 5 years
• Successful candidates will undergo standard pre-employment screening including DBS and employment checks

What's on Offer

• Salary up to £36,000
• Stable long-term opportunity within a professional IT environment
• Exposure to enterprise-level technologies and projects
• Training and development opportunities
• Collaborative and supportive team culture

If you're a proactive Desktop Engineer looking for your next onsite opportunity in Barrow-in-Furness, we'd love to hear from you.