Company Profile:

A leading provider of high-quality print solutions, specializing in Printed Cartons for a niche market including the pharmaceutical sector. They pride themselves on their commitment to innovation, customer service, and delivering exceptional results.

Title: Quality, Health & Safety Manager

Salary: Competitive + Benefits

Purpose of job:

To lead and manage the Quality Management System across the site, ensuring compliance with all relevant standards, customer specifications, and regulatory requirements. The role places a strong emphasis on driving a quality-first culture, improving product consistency, reducing defects, and enhancing customer satisfaction, while also maintaining robust Health & Safety practices.

Key Accountabilities:

• Lead and continuously improve the Quality Management System in line with ISO and industry standards
• Drive a culture of quality excellence, focusing on prevention, right-first time, and continuous improvement
• Manage internal and external audits, ensuring ongoing compliance and successful accreditation
• Act as the main point of contact for customer quality issues, leading investigations, root cause analysis, and corrective actions
• Analyse quality data and KPIs to identify trends, implement improvements, and reduce waste and non-conformance
• Collaborate with production and engineering teams to embed quality into all processes
• Support and oversee Health & Safety systems, ensuring compliance with legislation and company policies
• Conduct risk assessments and promote a proactive safety culture across the site
• Lead, coach, and develop team members to drive engagement and high performance

Skills & Competences:

• Ecovardis - Gold
• FSC (Forest Stewardship Council)
• ISO 9001
• PS 9000
• ISO 14001
• Strong leadership and influencing skills with the ability to drive cultural change
• Excellent problem-solving skills with experience in root cause analysis methodologies (e.g. 8D, Fishbone, 5 Whys)
• In-depth knowledge of Quality Management Systems and ISO standards
• Analytical mindset with the ability to interpret data and drive improvements
• Strong communication skills, both internally and with customers
• High attention to detail and a proactive, solutions-focused approach
• Proven experience in a senior Quality role within manufacturing, ideally packaging or a similar industry
• Demonstrable experience leading audits and maintaining ISO certifications
• Experience implementing continuous improvement methodologies (Lean, Six Sigma)
• Good understanding of Health & Safety regulations and practices
• NEBOSH or equivalent (desirable)
• Six Sigma qualification (desirable)