Digital Marketing Account Manager

£35,000 – £40,000 | London (Hybrid – 2 days onsite)

Some account manager roles are about checking in.

This one is about owning relationships and making things happen.

You’ll be the person clients rely on - not just to keep them updated, but to guide them, challenge them, and make sure their WordPress projects actually deliver what they need.

If you’ve worked in a digital or web agency before, you’ll know the difference.

What’s in it for you?

• Salary: £35,000 – £40,000
• Location: London (2 days in the office, 3 from home)
• Focus: WordPress website projects for external clients
• Role: Client-facing, delivery-focused account management
• Environment: Small, collaborative agency team
• Exposure: Work closely with developers and clients from start to finish

What’s the role really about?

You’ll sit between clients and delivery.

Managing relationships.

Scheduling and keeping projects moving.

Spotting opportunities to improve websites and performance.

But this isn’t just about communication.

You’ll need to be confident talking about:

• What WordPress can (and can’t) do
• How sites can be improved
• What’s worth doing vs what isn’t

You don’t need to code.

But you do need to understand the product.

What you’ll be doing

• Owning relationships across a portfolio of WordPress clients
• Managing website builds, updates, and ongoing improvements
• Acting as the main point of contact for clients day to day
• Working closely with developers to deliver projects smoothly
• Keeping projects on track - timelines, expectations, priorities
• Identifying opportunities to improve client websites and outcomes
• Briefing work clearly into the dev team and seeing it through to delivery
• Making sure clients actually enjoy working with you (this matters)

What you’ll bring

• Experience in a digital marketing or web agency environment
• Ideally a strong understanding of WordPress projects and delivery
• Confidence speaking with clients and managing expectations
• A genuine interest in how websites work and perform
• Strong organisation skills: you can juggle multiple projects
• A proactive mindset: you don’t wait to be told what to do

The reality of the role

This is agency life.

Things move quickly.

Priorities shift.

Clients change their minds.

But if you enjoy that environment, and you like being the person who keeps everything moving, it’s a great place to be.

This role suits someone who wants to be more than just an account manager… but someone who owns delivery and builds real client relationships.

Interested?

Send your CV to bob . bath @ mexasolutions . com and let’s have a confidential chat.