Credit Controller

Location: Wakefield, hybrid

Working Hours: 09:00-17:00

Salary: Competitive Salary + benefits

About Us

Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across multiple sites. We have a strong presence in poultry, chilled, and bakery food categories. We are committed to delivering high-quality products to the British public and our customers including major retailers like Aldi, Co-op and Marks & Spencer.

The Role

As a Credit Controller, you will be responsible for managing credit control across a diverse portfolio of accounts including national supermarkets, wholesale traders and export customers. You will play a key role in ensuring strong financial controls while maintaining excellent relationships with both internal teams and external customers.

Key Responsibilities

• Manage credit control for a range of customer accounts including national supermarkets, wholesale traders and export clients using a variety of collection and risk management techniques.
• Conduct credit reviews and ongoing risk management of customer accounts.
• Handle discrepancy management and resolve customer queries efficiently.
• Manage order suspension and release in line with credit policies.
• Liaise with multiple UK sites to provide dedicated credit control support.
• Prepare for and attend regular debt and risk review meetings.
• Ensure all requests received through the credit control inbox are actioned promptly.
• Produce weekly and bi-weekly reporting on credit control performance and account status.

About You

• Excellent communication skills with a strong team ethic.
• Proven ability to plan, organise and prioritise workload effectively.
• Experience working within a customer-focused environment.
• High level of accuracy and strong attention to detail.
• Experience driving continuous improvements and supporting change initiatives.
• Experience working with multiple ERP systems (Navision and SAP preferred).
• Advanced Excel skills.
• Ability to build effective working relationships with colleagues at all levels.
• Strong internal and external customer focus.

Why Join Us?

• Work for one of the UK's largest food manufacturers with a proud legacy - from launching the UK's first ready meals to driving modern innovation.
• Be part of a team that values integrity, respect, and continuous improvement.
• Work in a collaborative, values-driven environment where your voice matters.
• Enjoy a competitive salary, opportunities for real career development and a benefits package that includes:
• Up to 33 days Annual Leave including Bank Holidays
• Health Assured Employee Assistance Programme and Grocery Aid, offering confidential support services 365 days a year
• Company Pension Scheme
• Boparan Restaurant Group Discount
• Cycle2Work Scheme

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