Bensons for Beds is seeking a proactive and detail-oriented individual to join our growing Product Innovation team as a Product Technician (NPI). This is an exciting opportunity to play an active role in the introduction of new products, ensuring our customers experience the highest standards of quality and comfort with every product we launch.

Responsibilities in New Product Introduction (NPI) and Product Engineering

• Support the NPI process by participating in the assembly, testing, and evaluation of prototype beds, mattresses, and bedroom furniture.
• Collaborate closely with Product Managers, Engineers, and Quality teams to facilitate smooth new product launches.
• Conduct hands-on functional and durability testing to identify product improvements or technical challenges.
• Accurately document product builds, test results, and any non-conformance issues.
• Assist in the implementation of engineering changes and ongoing product upgrades.
• Ensure all new products meet the company’s safety, quality and regulatory compliance standards.
• Participate in pilot build runs and initial production to validate manufacturing processes and product design.
• Provide technical support and training to production and operational teams regarding new product features and assembly protocols.
• Maintain a safe, organised workplace and actively contribute to team continuous improvement initiatives.

Key Skills and Experience for Success in Product Technician Role

• Previous experience working in a technical, product development, or manufacturing environment is desirable, but not essential.
• Practical skills for building, testing, and troubleshooting physical products and assemblies.
• Strong communication skills for productive teamwork across departments.
• Ability to follow detailed instructions and technical documentation accurately.
• Excellent attention to detail and a solution-focused approach to problem solving.
• Proven record of working safely and maintaining high housekeeping standards.
• Comfortable using hand tools and basic testing equipment.
• IT proficiency to complete reports and use company systems (full training provided).
• Willingness to learn, adapt, and develop within a fast-paced, evolving environment.

Why Develop Your Career in New Product Introduction at Bensons for Beds?

• Be an essential part of a supportive, passionate team committed to delivering innovation and quality.
• Opportunities for ongoing learning, upskilling, and progression into specialist or leadership roles within product development.
• Competitive salary, regular performance reviews, and staff benefits.
• Gain expertise in manufacturing, testing and engineering across a diverse product range.
• Enjoy a positive working environment where your ideas and contributions are valued.

What We’re Looking For

• A team player with a proactive and enthusiastic attitude.
• Genuine interest in product quality, innovation, and customer satisfaction.
• Comfortable with hands-on technical work and willing to get involved at every stage of new product development.
• Committed to personal development and contributing to team success.
• Eligibility to work permanently in the UK.

Ready to launch your career in New Product Introduction?

At Bensons for Beds, we value diversity and inclusion. Bring your authentic self to work and help us create products our customers love. If you’re passionate about making a difference and supporting new product launches from the ground up, we want to hear from you!