The Service Engineer will act as the technical and commercial link between our client and their customers, and reseller/distributor network. The role is responsible for supporting and driving sales by providing expert technical knowledge of their culinary equipment, delivering product demonstrations, advising on bespoke solutions, and supporting customers throughout the sales process.

Client Details

Our client is an international manufacturer of culinary equipment and machinery. They design, develop and manufacture innovative solutions for professional kitchens. They have a presence in more the 50 countries and a strong network of distributors worldwide, they see the UK as a future growth market.

Description

The Service Engineer will have the following responsibilities:

· Support the Country Manager by providing technical expertise during the sales process

· Conduct product demonstrations, trials, and customer presentations

· Understand customer requirements and recommend suitable equipment solutions

· Prepare technical proposals, specifications, and quotations

· Work closely with chefs, designers, distributors, and end users

· Provide pre-sales and post-sales technical support

· Deal with enquiries and support with any technical issues.

· Management of spare parts for machinery.

· Maintain expert knowledge of products and competitors

· Support exhibitions, trade shows, and industry events

· Gather market feedback to support product development and sales strategy

Profile

A successful Service Engineer should have:

· Experience in sales engineering or technical sales

· Strong knowledge of professional kitchen equipment or similar products would be beneficial

· Excellent communication and presentation skills

· Commercial awareness and customer-focused mindset

· Experience within culinary or catering equipment manufacturing

· Relevant technical or engineering qualification

A full UK driving license.

Job Offer

Competitive salary ranging from £40,000 to £50,000 plus company car.