We are currently seeking an enthusiastic person to join us as a Parts Advisor within our Kennett branch.
You will be accountable for providing a comprehensive parts and sundries service to retail, account and internal customers and delivery of a high standard of customer service is required.
Key Accountabilities • Selling parts and sundries to retail and account customers • Raising and chasing parts and sundries orders and invoices • Provide a side counter service for the workshop and to maintain the relationship with internal colleagues • Retail and Parts warehouse area housekeeping duties • Build and maintain customer relationships ensuring all customers are kept updated and informed of order status, promotions and other information • Maintain stock levels and replenishment within the showroom and Parts warehouse • Unloading and putting away deliveries including receiving in, checking, recording and stocking up goods • Some heavy lifting is required and Fork lift experience would be an advantage • Conducting stock checks and audits as required • Upselling and promoting special offers and current promotions • Delivery of parts and visiting customer off site may be required • Selling and installing Horticultural equipment (including Ride on Mowers) • Completion of inventory management documentation • Completion of departmental manual documentation • Utilisation of parts database(s) • Utilisation of IBCOS system and reports
Our commitment to you: • Certificated, manufacturer/product training. • A challenging job role with excellent opportunities to increase your skills. • A competitive salary + contributory company pension scheme, and company sick pay scheme. • The support of an employer interested in your success.
As a family owned business we have strong values. You will be expected to represent our family values of: Professional, Trust, Respect, Caring and Together, through your own behaviour, every day.
You may have experience of the following: Parts Advisor, Parts Sales Executive, Automotive Parts Specialist, Spare Parts Advisor, Parts Coordinator, Parts Counter Advisor, Inventory & Parts Assistant, Aftermarket Parts Advisor, Parts & Warehouse Operative, Parts Sales Consultant.