Role:

Train across all service administration functions, including:

• Goods receipt and logging instruments into/out of the calibration laboratory.

• Coordinating external calibrations and repairs for customers.

• Collaborate closely with: Workshop technicians, Calibration lab technicians and supervisors, Service technical team

• Communicate with internal and external stakeholders, including: Customer service teams, Sales representatives, Production staff

• Follow ISO17025 and ISO9001 procedures in all administrative and service processes

Managing multiple tasks while maintaining accuracy under time pressure.

• Ensuring compliance with strict ISO standards.

• Coordinating with different teams and external partners simultaneously.

• Handling customer expectations while maintaining service quality.

• Maintaining attention to detail in ERP systems and documentation.