We’re looking for an experienced Team Leader to join a well-established distribution business in a fast-moving consumable goods sector.

In this role you’ll team lead 3 members of the customer service team. We are looking for someone bright, personable and looking for a long-term career.

The role is Monday – Thurs 9am – 5pm, with an earlier finish on Fridays. Salary is £34,000 + bonus and benefits.

Key Responsibilities

• Act as team leader to support the customer service team
• Build strong relationships with existing customers
• Handle customer queries and complaints professionally
• Maintain accurate customer and order records
• Support order processing and daily team activity
• Help re-engage inactive customer accounts

About You

• Previous experience being a team leader in an office-based environment
• Previous experience within customer service or sales support/administration
• Organised and confident working in a fast-paced environment
• Commercially aware with a proactive approach
• Able to build long-term customer relationships
• Good working knowledge of Word and Excel

Benefits

• Monthly performance bonus and additional incentives
• Annual Christmas bonus
• Generous holiday entitlement
• Additional holiday with length of service
• Company pension scheme
• Free on-site parking
• Clear progression opportunities
• Supportive and people-focused culture
• Regular team recognition and engagement initiatives