Claims Coordinator

Location: Mold, North Wales

Salary: £27,000 - £35,000 DOE

We are looking for an organised and proactive Claims Coordinator to join our growing team based in Mold, North Wales. This is an excellent opportunity for someone with strong administration experience who enjoys working in a fast-paced environment and delivering excellent customer service.

Experience within claims administration is highly desirable, particularly within property-related claims, insurance, loss adjusting, repairs, or housing sectors.

Key Responsibilities

• Managing claims from initial notification through to resolution
• Coordinating communication between customers, contractors, insurers, and internal teams
• Maintaining accurate records and updating claim files and systems
• Scheduling works, appointments, and inspections where required
• Monitoring claim progress and ensuring service level agreements are met
• Handling incoming calls and emails professionally and efficiently
• Supporting the wider operations and administration team as needed

About You

• Previous administration or coordination experience is essential
• Claims administration experience is highly desirable
• Property claims, insurance, repairs, or housing sector experience would be an advantage
• Strong organisational skills with excellent attention to detail
• Confident communicator with a professional telephone manner
• Ability to manage multiple tasks and prioritise workload effectively
• Competent using Microsoft Office and internal systems
• Positive, team-oriented attitude with a willingness to learn

Interested In finding out more information?

Click apply!