Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement.

20 hours per week

Saturday, Sunday and one day in the week of your choosing. 

Remote working once training has been completed. 

What will your day look like:

• Customer Interactions: Handle client and direct customer interactions with professionalism and knowledge, always keeping “Treating Customers Fairly” in mind. 
• Accurate Data Entry: Input new claims accurately, adhering to service guidelines. 
• Appointment Management: Call customers to arrange inspection appointments, proactively managing your own diary reminders. 
• Email and Call Handling: Manage company claim-related email inboxes and handle inbound calls. 
• Team Player: Contribute positively to our collaborative teamwork and foster a great overall culture. 

Knowledge and Abilities:

• Communication Skills: Strong written and verbal communication skills, coupled with excellent customer service abilities. 
• Fast-Paced Environment: Thrive in a dynamic, target-driven setting. 
• Problem-Solving: Tackle challenges head-on with strong problem-solving skills. 
• Tech-Savvy: Proficient in IT, with a keen eye for detail. 

Benefits

Career & Purpose 

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications 
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups 
• Employee volunteering programme 

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme 
• Lease car salary sacrifice
• Davies Incentive Plan 
• Enhanced maternity, paternity and adoption pay

Metal, Physical & Emotional Wellbeing 

•  Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline 
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working; hybrid, work from home or join a collaborative office space
• Dress for your day 
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan