A Housing Association is seeking an experienced interim Data and Performance Lead to provide dedicated support to the Governance & Assurance Team over a 6-month period. The ideal candidate will bring strong analytical capability, excellent business intelligence skills, and the ability to translate organisational data into meaningful insight that supports decision-making at Executive, Committee, Board and operational levels.

Working closely with the Head of Governance & Assurance, the post-holder will play a key role in strengthening the Performance Reporting Framework, ensuring high-quality, accurate and timely performance information across all areas of the business.

The interim role will contribute to the development of several strategic reporting areas identified in the Business Plan:

Health & Safety

• Automate production of our Health & Safety Scorecard
• Review and enhance our compliance dashboard, ensuring effective monitoring of prescribed timescales and actions.
• Extract and visualise data from Health & Safety Inspection Forms, producing dashboards that:
  • Show compliance with inspection schedules
  • Enable exception reporting
  • Highlight defects requiring action

Regulatory & Compliance Reporting

• Support the development of Ofgem Heat Network Reporting, ensuring compliance with regulatory return requirements.
• Build dashboards to provide clear assurance of compliance with the Competence and Conduct Standard, in line with the action plan.

Operational Performance

• Develop dashboards for Voids and Arrears, ensuring:
  • Visibility of the end-to-end key-to-key process
  • Insight into performance trends

Reporting tailored for SLT, Executive and operational users

The successful candidate must be proficient in:

• Business Intelligence and Data Visualisation Tools, including:
  • Qlik
  • Microsoft Excel (advanced)
  • Microsoft Forms
  • Microsoft Power Automate
• Data Modelling and Data Structure Design
• Process Mapping and Workflow Analysis
• Collaborative working with operational teams to understand local processes, system capabilities, and data sets
• Ability to interpret legislation, regulation, research, and best practice to shape new reporting areas