We are seeking a French-speaking Customer & Export Coordinator to manage customer service and export-related tasks within the industrial sector. This permanent position based in Leeds offers an exciting opportunity to contribute to international operations while supporting customers effectively

Client Details

The company is a well-established entity within the industrial industry, recognised for its focus on quality and innovation. As a medium-sized organisation, it values operational efficiency and customer satisfaction, providing services to a diverse global client base.

Description

• Manage and process customer orders accurately and efficiently.
• Coordinate export documentation and shipping arrangements in compliance with regulations.
• Serve as the primary contact for French-speaking clients, addressing inquiries and resolving issues promptly.
• Collaborate with internal departments to ensure timely order fulfilment and delivery.
• Maintain accurate records of customer interactions and transactions.
• Monitor and update customers on order status and shipping timelines.
• Support the sales team by providing key customer insights and feedback.
• Assist with administrative tasks related to customer service and exports.

Profile

A successful French-speaking Customer & Export Coordinator should have:

• Fluency in both French and English, with excellent verbal and written communication skills.
• Proven experience in customer service or export coordination within the industrial/manufacturing sector.
• Strong organisational skills and attention to detail.
• Proficiency in using relevant software and systems for order and export management.
• A proactive approach to problem-solving and the ability to work under pressure.
• Knowledge of export documentation and international shipping regulations.
• Customer-focused mindset with a commitment to delivering exceptional service.

Job Offer

• Competitive salary ranging from £30,000 to £35,000 per annum.
• Permanent role based in Leeds within the industrial sector.
• Opportunities to work in a bilingual environment and enhance your skills.
• Supportive work environment with a focus on professional growth.

If you are a French-speaking professional with a passion for customer service and export coordination, apply now to take the next step in your career!