Residential Office Manager - East London - £28,000 to £32,000 dependant on experience

My client, a successful multibranch Estate Agency, are currently seeking a Residential Office Manager with proven property administration experience, to join their office in East London to cover the sales and lettings administration for two offices.

You will be a vital part of the team, providing administration support to the Residential Sales and Lettings teams. Previous AML experience would be ideal.

The role will be extremely busy and requires an individual who is efficient, able to work to tight deadlines and possess a strong analytical skillset with an excellent eye for detail.

Your duties will include:

• Coordinating and undertaking day to day administration duties
• Supporting the Sales and Lettings Team
• Greet and assist visitors, answering incoming calls
• Progressing tenancies from point of acceptance to move in including drawing up AST & Right to rent check
• Overseeing references
• Dealing with deposits refunds and dilapidations claims
• Dealing with tenancy renewals, rent reviews and Section 21 notice
• Booking inventories check in/check out and professional cleaning
• Sending out documents for signatures using online platform DocuSign
• Booking photos and floor plans
• Drawing up and sending sales memorandums
• Responsible for overseeing marketing of available properties; uploading to website and portals, brochures and window cards
• Ensure properties meet legal and safety requirements, overseeing EPC's & Gas Safety Certificates
• Key management
• Maintaining files and record with effective filing system
• Monitor office supplies inventory and place orders

Skills and experience required:

• 1+ years' Lettings Administration/Sales Administration experience
• Understanding of AST contracts
• Excellent communication skills - both written and verbal
• Ability to manage own workload, use initiative and remain calm under pressure
• Able to work to strict deadlines, even during busy period
• Excellent organisational skills
• Excellent knowledge of Microsoft packages
• Knowledge of Reapit would be advantageous

Salary: £28,000 - £32,000 dependant on experience
Working Hours: Monday to Thursday 8:50am - 6:30pm, Friday 8:50am - 6pm

If you are a proactive individual who is keen to progress their career within the property industry, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.

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