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Assistant Branch Manager

HYDRAQUIP HOSE & HYDRAULICS LIMITED

Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.

Why join Hydraquip?

  • Competitive salary
  • 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
  • Company pension, wellbeing support & access to a wide-ranging employee benefits & rewards platform, including a paid volunteering day, Refer-a-Friend bonus and Cycle to Work scheme
  • Full training and ongoing development provided

Role and Responsibilities:

As Assistant Branch Manager, you will support the Area Manager in the day-to-day operation of the branch. You’ll help lead the team, support sales growth, and ensure high standards of service, safety and operational efficiency.

Key Responsibilities

  • Support and develop the branch team, providing first-line people support
  • Assist in driving sales growth and delivering excellent customer service
  • Support daily branch operations, including orders, quotations and job coordination
  • Act as an escalation point for customer queries when required
  • Support use of digital tools, including job management systems
  • Champion health & safety and ensure compliance with company policies

What we’re looking for

Essential experience

  • Experience supporting or managing a team in an operational or service environment
  • Strong customer-facing skills with a focus on service excellence
  • Confident IT and digital skills
  • Organised, proactive and detail-focused approach
  • Strong communication and relationship-building skills
  • Health & safety awareness
  • Full UK driving licence

Desirable experience

  • Engineering or service background, ideally within hydraulics or a similar industry
  • Supervisory or management experience
  • NVQ Level 3 (or equivalent) in engineering, customer service or management
  • Knowledge of hydraulics, hoses and fittings

If you’re looking for a company that values good work and invests in its employees, apply now.