Reed Further Education are working on a role that you, or someone you know may be interested in. If you are looking for work, read on to find out how to join the UK’s leading FE recruiter with additional benefits, offers and referral schemes.

Reed Further Education are a leading recruitment agency working with colleges, prisons, universities, and training providers across the UK. We are always looking for talented/aspiring support staff to join our team and help us deliver high-quality education to learners.

Justice Service Manager; West Yorkshire

£42,000

Full Time

Reed FE is seeking an experienced and motivated Service Manager to lead and develop a high-performing delivery team within an outcomes-focused, publicly funded environment. This is a senior operational role with responsibility for people leadership, contract performance, stakeholder relationships and financial oversight.

This is an excellent opportunity for a confident manager who thrives in performance-driven settings and is passionate about delivering high-quality services that make a positive difference to individuals and communities.

The Role

As Service Manager, you will be responsible for leading a team of delivery and support staff to ensure successful contract delivery and the achievement of agreed outcomes. This is a specialist, person-centred service designed to support individuals involved in, or at risk of entering, the criminal justice system. The programme works with participants to address multiple and complex barriers to employment, training and stability, helping them build the skills, confidence and support networks needed to make positive, sustained life changes.

You will oversee performance, quality, compliance and financial performance, while developing strong local partnerships to support participant progression into employment or learning.

Key Responsibilities

• Lead, motivate and develop delivery and support teams to achieve contractual targets and outcomes
• Drive high levels of performance, quality and compliance across all service delivery activity
• Maximise participant progression, including job outcomes and sustained employment or learning
• Build and maintain strong local relationships with employers, partners and stakeholders
• Oversee financial performance, including income targets, staff productivity, client spend and office costs
• Ensure robust data management, accuracy and audit compliance
• Promote continuous improvement across systems, processes and service quality
• Maintain up-to-date knowledge of relevant local and national policy, labour market trends and funding requirements
• Ensure services are delivered with integrity, professionalism and a strong focus on participant experience
• Take responsibility for health and safety compliance across delivery sites
• Undertake any other reasonable duties required to support service success

About You

Essential Skills & Experience

• Proven experience of leading and managing teams in a performance-led environment
• Strong track record of delivering against targets and contractual outcomes
• Confident communicator, able to present to partners and stakeholders
• Experience working with management information (MI) and financial data
• Strong written skills, with the ability to produce clear reports
• Competent user of IT systems

Knowledge & Attributes

• Good understanding of publicly funded services and policy-driven environments
• Knowledge of people management principles and employment legislation
• Awareness of local labour markets and employer engagement
• Results-driven, resilient and proactive
• Confident people manager with excellent interpersonal skills
• Strong organisational skills and attention to detail
• A collaborative team player with high levels of integrity

All candidates who register with Reed Further Education will have 2 years’ referencing taken up and will be required to have a DBS check completed. All offers are conditional upon satisfactory background checks.

Reed Further Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment by completing mandatory training within 6 weeks of your first assignment and annually thereafter.

Benefits of working for Reed Further Education/our client:

• Exclusive representation to leading FE colleges, prisons, and training providers in the area

• A specialist further education consultant who will search for jobs on your behalf

• A Health Cash Plan and Reed Discount Club

• Entitlement to Statutory Sick Pay, Statutory Maternity, Paternity and Adoption Pay, Parental Leave and Antenatal/Pre-Adoption Appointment Payment

• Access to Training and Development - Reed Assessment Centre - Reed Learning.

• Great referral bonus’ (up to £200 per successful referral!)

• Access to roles throughout the UK and online/remote learning

To apply for this role, please send us your updated CV by clicking 'Apply Now'. Your application should demonstrate your passion for educational support and your commitment to safeguarding and promoting the welfare of children and young people.

Not looking for this type of role? We are also registering teachers, assessors and technicians through to other FE positions including HR, finance, facilities, administrators. We also have a specialist team of interim and senior management consultants with over 20 years’ experience in the sector.