Cloud and Infrastructure Administrator - Northumberland

Hybrid working 3 days onsite

Essential - Full driving License and access to own vehicle

Salary Up to £39,000

Cloud Infrastructure Administrator needed in Northhumberland for a prominent client. The role reports to the Cloud and Infrastructure Manager, delivering customer-focused maintenance and support services, resolving incidents promptly within SLAs, ensuring system availability, and providing technical guidance for trust projects.

Key skills and responsibilities,

• Manage call workflows to guarantee consistent achievement of SLA targets by the team. * Experience using network monitoring tools such as LogicMonitor or SolarWinds
• Hands-on experience with physical server maintenance and support
• Experience with patch management solutions including Azure Update Manager and Azure ARC
• Good understanding of LAN technologies
• Plan and coordinate server upgrades, ensuring seamless integration into the existing infrastructure
• Support the installation and configuration of new servers in collaboration with third-party suppliers
• Assist with the implementation of new network links alongside suppliers and project stakeholder
• Manage the installation and upgrade of LAN/WAN network connectivity across multiple sites
• Strong knowledge of Microsoft Office applications
• Experience working with advanced ITIL processes and best practices
• Experience using ITSM tools and managing ITSM processes
• Excellent communication skills with the ability to engage effectively with users at all levels of the organisation
• Deliver IT Infrastructure services at performance levels that align with established service standards.
• Collaborate with third-party vendors to ensure adherence to standards, Trust Security Policy, ISO27001 requirements, and KPI benchmarks. Assist with procurement processes to verify new systems are suitable for their intended purpose.
• Microsoft Certification or equivalent relevant experience.
• Proven experience administering Microsoft servers in large-scale environments.
• Expertise in Virtualisation technologies.
• Proficiency in Powershell Administration and Automation.
• Experience in LINUX Administration.

Interested? Please submit your updated CV to Dean Sadler-Parkes at Harvey Nash for immediate consideration

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