Duties:

-Perform general clerical duties, including photocopying, scanning, and mailing

-Answer and direct phone calls with professionalism and courtesy

-Maintain electronic and hard copy filing system

-Handle sensitive information in a confidential manner

-Prepare and modify documents using computerised systems such as Google Suite and Microsoft Office

-Assist in the preparation of regularly scheduled reports

-Update and maintain office policies and procedures

-Perform data entry tasks accurately and efficiently

-Manage inventory of office supplies and place orders when necessary

-Answering phone calls to clients and hauliers.

-Daily progress checking and advising clients accordingly.

-Processing invoices through internal system and ensuring POD's are attached.

-Raising job references in internal system and charging clients accordingly.

Skills:

• Proven experience as an administrator or similar role
• Proficient in computerised systems such as Google Suite and Microsoft Office
• Strong clerical skills with attention to detail
• Excellent phone etiquette and communication skills
• Familiarity with QuickBooks or other accounting software is a plus
• Strong organisational skills with the ability to prioritise tasks effectively
• Ability to handle confidential information with discretion
• Knowledge of the haulage, transport, or logistics environment is essential