Summary

We’re looking for 2 Programming Assistants to support the delivery and development of a programme of activities including our flagship events Summer of Play, Christmas and Easter Adventures. By doing so, you’ll help to create an enjoyable experience for everyone that visits and help them understand more about our place.

Salary: £6,459 pro rata (FTE £25,837.50 per annum)

Contract/duration: Permanent

Hours/working pattern: 487.5 hours per year.   This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. 

You will be working to support events and programming during our busiest times of year. We expect half the hours to be during the Summer (July and August) with the rest being made up throughout Christmas (November and December) and Easter (March and April). Working on a rota basis, an average day will be 7.5 hours. This role will include weekend and Bank holiday working and possibly some evenings.

Interview date: Tuesday 9th June

Proposed start date: Week commencing Monday 6th July

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here Lacock is a leading heritage attraction welcoming local, national, and international visitors. With ambitious plans for the next ten years, it is an exciting and forward thinking place to work. Alongside our sister property, The Courts Garden, the team creates inspiring experiences, from world class photographic exhibitions and family programmes to beautiful natural spaces, rich cultural activities, and memorable days out. This work is made possible by a dedicated team of around 60 staff and more than 350 volunteers. 

For more information about our property please visit lacock

What you'll be doing

Reporting to the Senior Visitor Experience Officer. You’ll be a key part of the Visitor Experience team that deliver events and activities that bring our place to life for our visitors during our busiest times of year. 

You’ll be one of two Programming Assistants who help support the delivery and development of a programme of activities including our flagship events Summer of Play, Christmas and Easter Adventures. 

This role includes setting up areas for events and activities, engaging with visitors and gathering feedback, supervising Visitor Experience volunteers as well as ensuring we maintain a high level of presentation across our event areas. This role involves manual handling and being outdoors in all weather, as you will be setting up activities and equipment.

Understanding how and why we engage our supporters is key. You’ll help link everything we do back to our cause and the on-going work we do. You’ll deliver high standards of presentation on site and ensure all our communications with our visitors around the property is clear and consistent. 

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We'd love to hear from you if you have:

• good communication skills, building relationships with a wide range of people

• a team player, but can also work by yourself

• adaptable and have a flexible approach

• an understanding of the importance of great service

• keen to learn new things

• well organised and able to manage time well 

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme (for roles that meet the salary criteria)

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.