Customer Service Administrator 
Starting ASAP
Salary: £26 - 28k per annum

Elevation Recruitment Group are working with a dynamic manufacturing business based in Huddersfield to support them with a Customer Service Administrator on a temporary basis, with the potential to go permanent. 

Main Duties of the Customer Service Administrator include:

• Support UK Customer Orders via phone and email
• Manage end-to-end order processing from order to transport
• Keep customers up to date with delivery times
• Work with internal departments to ensure that timeframes are met
• Handle and resolve enquiries or complaints efficiently
• Update customer records on the CRM system
• Support wider customer service initiatives and projects as required.
• Contribute to the ongoing improvement of internal systems, reporting, and documentation.
• Support on reception - meet and greet visitors
• Occasional support for hosting visitors or assisting with company events.
• Other ad hoc admin duties that you may be required to support with across the team

The ideal candidate for the role of Customer Service Admin needs to have:

• Experience of working within a busy customer service team - desirable
• Knowledge of CRM systems
• High level of accuracy and attention to detail
• Competent speaking with customers
• Working hours and holiday schedules are in line with construction industry standards, which include several defined breaks during the year. Exact dates are confirmed annually and communicated well in advance.

This role is due to start ASAP - if you are looking for a new opportunity and can start ASAP please get in touch now.