Our client is looking for an organised and detail-oriented individual to join their team in Maidenhead in a varied administration and repair coordination role.

This position combines administration, customer support, product assessment, and hands-on repair coordination. It would suit someone with previous office experience who also enjoys practical tasks and has an interest in DIY, repairs, or stitching.

Key Responsibilities

Administration & Coordination

Manage repair administration from assessment through to completion and dispatch

Maintain accurate records and quality control documentation

Coordinate repair workflows and monitor items awaiting parts

Liaise with internal departments including the workshop and customer support teams

Support customers and clients with repair-related queries

Ensure all dispatch paperwork and labelling is completed accurately

Monitor stock levels and notify supervisors when parts require ordering

Ensure compliance with company procedures and data protection regulations

Support the wider team with additional administrative duties as required

Luggage Assessment & Repair Support

Assess luggage to determine:

Authenticity of items

Whether repairs can be completed in line with manufacturer standards

The level of repair required

Carry out basic repair work and support repair processes where required

Ensure repairs are completed using approved methods and genuine parts

Assist with identifying parts required and estimated repair times

Package completed items ready for return to customers, stores, and clients

Person Specification

The successful candidate will have:

Previous administration or office-based experience

Good MS Office skills

Strong organisational and communication skills

Excellent attention to detail

A practical mindset with an interest in DIY, repairs, crafts, or stitching

The ability to manage a varied workload in a fast-paced environment

Previous repair experience is not essential, as training will be provided, however a genuine interest in practical or hands-on work would be highly beneficial.

This is a great opportunity for someone looking for a varied role combining administration, coordination, and practical tasks within a supportive team environment.

Please note:

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.