At BCMGlobal, we work alongside major banks and financial institutions to provide exceptional service to our clients and their customers. We are looking for a proactive and detail-oriented Mortgage Completion Officer to support mortgage applications from offer through to completion.

About the Role

As a Mortgage Completion Officer, you will play a key role in ensuring mortgage applications progress smoothly and efficiently. You’ll liaise with solicitors, brokers, clients, and third parties to co-ordinate all documentation and requirements needed to meet completion deadlines.

Key Responsibilities

• Liaise with solicitors and third parties to ensure loan conditions and documentation are fulfilled
• Process Certificates of Title accurately and in line with company procedures
• Arrange release of funds to solicitors ahead of completion
• Confirm completion details with solicitors
• Respond to completion-related enquiries from solicitors, brokers, and clients via phone and email
• Request valuation fee payments and instruct valuations
• Obtain and record post-completion charge registration documentation

What We’re Looking For

• Knowledge of relevant financial services regulations and industry codes
• Understanding of mortgages and the mortgage application process
• Strong communication skills with an excellent telephone manner
• Effective written and verbal communication
• Positive team player with a collaborative approach
• Strong organisational skills and ability to prioritise deadlines
• Customer-focused with problem-solving abilities
• Proficiency in Microsoft Word, Excel, and Outlook

What We Offer

• Competitive salary
• Discretionary annual performance-related bonus
• Comprehensive pension scheme
• Life insurance and private healthcare
• 25 days holiday, plus option to purchase up to 5 additional days
• Wellbeing day and volunteering day after 1 year of service
• Cycle to Work scheme and Eye Care vouchers

Our Values

At BCMGlobal, we are proud to live by our core values:

• Integrity: We always do the right thing, the right way
• Partnership: We support each other to succeed
• Excellence: We strive to deliver best-in-class service and exceed expectations

If you are looking to build your career within a respected and growing financial services organisation, we’d love to hear from you. Apply today and become part of the BCMGlobal team.