Technology Portfolio Manager Support Engineer
London

Join a leading multi strategy investment firm where technology drives performance and edge. This Production Support Engineer role sits at the heart of the front office, partnering directly with Portfolio Managers, Quants and Researchers to keep critical trading and research platforms running seamlessly. Acting as a hands on Support Engineer, you will own production support across cloud infrastructure and platform services, resolve time sensitive issues in real time, and enable teams through deep technical guidance across AWS, Kubernetes, Airflow and Terraform.

They are seeking a high impact Support Engineer with strong production support experience who thrives in fast paced, high stakes environments. This is a business facing role where you move beyond reactive support into true ownership, driving automation, improving system resilience and acting as a trusted technical advisor. If you want your work as a Production Support Engineer to directly influence trading outcomes, this is a compelling opportunity to operate at the sharp end of technology and finance.

Key requirements

* Act as the primary Support Engineer for Portfolio Managers and Analysts across production systems and cloud platforms
* Deliver high touch production support for business critical front office workflows
* Guide developers and researchers on platform usage and best practices
* Automate processes and build tooling to improve efficiency and reduce manual intervention
* Own incidents end to end including triage, root cause analysis and long term fixes
* Collaborate across engineering and front office teams to enhance systems and workflows

Key skills

* Strong Linux systems expertise
* Proficiency in Python or Bash scripting
* Experience with AWS or other cloud platforms
* Familiarity with Kubernetes, Terraform, Jenkins or Airflow
* Ability to troubleshoot complex production issues under pressure
* Strong understanding of infrastructure, automation and orchestration