Our client, a well established and growing family run business based in Northallerton, is looking to recruit a Warehouse Sales Administrator to join their team. This is a varied and busy role suited to someone organised, reliable and confident working in a fast paced environment. You will enjoy working across multiple teams, take pride in delivering a high level of customer service, and be comfortable managing a range of administrative tasks at once.

You will act as a key point of contact for customers, supporting with enquiries, orders and deliveries, whilst also providing administrative support to both the sales and warehouse teams. This is a great opportunity to build on your existing skills, with training and ongoing support provided.

Key Responsibilities

• Processing customer orders received via email and telephone

• Acting as a point of contact for customer queries relating to products, orders and deliveries

• Supporting the wider team with product knowledge and information

• Ordering stock for both customer orders and general warehouse requirements

• Chasing outstanding customer and supplier orders

• Booking in deliveries and updating records using internal systems

• Assisting the warehouse team with processing deliveries when required

• Checking accuracy of orders, invoices and data

• Liaising with suppliers to resolve any discrepancies

• Maintaining and updating customer and sales records

• Contacting customers to obtain missing information or respond to queries

• Communicating customer feedback internally to support service improvements

• Liaising with logistics to ensure deliveries are completed on time

• Ordering warehouse supplies as needed

• Providing general administrative support across departments

• Supporting efficient and accurate stock movement processes

• Carrying out additional duties in line with business needs

Skills and Experience

• Previous experience in an administrative or customer service role

• Strong IT skills, including Microsoft Office

• Knowledge of Sage would be beneficial, although full training will be provided

• Excellent attention to detail and organisational skills

• Confident communication skills, both written and verbal

• Ability to manage multiple tasks and priorities

• A proactive and flexible approach to work

• Comfortable working both independently and as part of a team

Working Hours

Monday to Friday, 8.30am to 5.00pm

For more information or to discuss the role further, please get in touch with our Northallerton office.