ServiceNow Platform Developer

Location: UK (Hybrid 2-3 days onsite)
Salary: Up to £80,000 + Benefits

About the Role

We are looking for a ServiceNow Platform Developer to join our clients team delivering modern, scalable ServiceNow solutions across Customer, Technology, and Employee Experience platforms.

You'll work closely with senior architects and consultants to design, configure, and deploy workflow solutions that improve efficiency, automation, and user experience.

What You'll Be Doing

ServiceNow Development & Configuration

• Build and enhance ServiceNow workflow applications across:
  • ITSM (Incident, Problem, Change, Request)
  • HR Service Delivery (HRSD)
  • Customer Service Management (CSM)
  • Employee onboarding and lifecycle workflows
• Develop using JavaScript, Angular, Glide API, Flow Designer and platform tools
• Implement Now Assist, GenAI, Workflow Data Fabric and automation capabilities

Experience & UI Design

• Configure Next Experience UI
• Build role-based interfaces using UI Builder and Service Portal
• Deliver intuitive dashboards and user journeys

Integrations & Data

• Integrate ServiceNow with external systems using REST/SOAP APIs and IntegrationHub
• Support data migration and ensure data integrity across platforms

Collaboration & Delivery

• Work alongside architects, consultants, IT, HR and customer teams
• Participate in requirements workshops, documentation and solution design
• Contribute to code reviews, technical standards and knowledge sharing

What We're Looking For

• Strong hands-on experience with the ServiceNow platform
• Good understanding of ITSM, HRSD, CSM or Employee Experience workflows
• Experience with JavaScript, HTML, CSS and ServiceNow development tools
• Integration experience with third-party systems
• Strong problem-solving and troubleshooting skills
• Ability to communicate technical solutions clearly to stakeholders

Desirable Skills & Certifications

• ServiceNow Certified Application Developer (CAD)
• ServiceNow Implementation Specialist (HRSD or CSM)
• CRM platform experience (any technology)