My client is seeking a People Operations Manager to lead and enhance their HR functions, ensuring alignment with their organisational strategy. This role is pivotal in driving continuous improvement across HR service delivery, managing employee relations, and ensuring compliance with employment legislation. Ideal candidates will have a strong background in HR operations, a deep understanding of employment law, and a proven track record in improving HR processes.

Day-to-Day of the Role:

• Develop and implement scalable People Operations processes aligned with organisational goals.
• Oversee end-to-end employee lifecycle processes including recruitment, onboarding, and exits.
• Provide support and guidance on complex employee relations matters and manage related processes.
• Develop and maintain HR policies and ensure compliance with legal and audit standards.
• Produce and analyse workforce data to support business decision-making and optimize HR systems.
• Implement and administer reward and benefits programs, ensuring accuracy in payroll and benefits enrolment.
• Support employee engagement initiatives and monitor metrics to recommend improvements.
• Manage contingent labour and outsourced workforce arrangements where relevant.
• Collaborate with Health & Safety and Learning & Development teams to support workplace wellbeing.

Required Skills & Qualifications:

• Minimum 5 years of experience in People Operations, HR Operations, or a similar role.
• Strong knowledge of employment legislation and HR compliance.
• Experience in managing complex employee relations cases.
• Proficiency in HRIS and workforce data management.
• Skilled in policy development, workforce reporting, and process improvement.
• Excellent stakeholder management, analytical skills, and attention to detail.
• Professional HR qualification, minimum Level 5 CIPD or equivalent.