Air Freight Coordinator

North London (Hybrid Working Available)

Hybrid – Office Based Tuesday to Thursday

Monday – Friday | 9:00am – 5:30pm

About the Opportunity

We’re supporting a growing freight forwarding and supply chain business with the appointment of an Air Freight Coordinator to join their operations team.

The business has built a strong reputation for delivering high service standards across international freight movements and believes operational excellence is key to long-term customer success.

This role will focus on managing air freight shipments end-to-end, ensuring customers receive a proactive, efficient, and solutions-focused service throughout the shipment lifecycle.

Key Responsibilities

• Managing day-to-day air freight export operations across international trade lanes

• Building strong relationships with customers, overseas partners, airlines, and suppliers

• Arranging collections and deliveries to ensure shipments move on time and in accordance with customer requirements

• Preparing and checking shipping and customs documentation

• Coordinating with customs brokers to support smooth import and export clearances

• Providing quotations and operational support to customers and partners

• Monitoring shipment progress and resolving delays or service issues proactively

• Maintaining accurate records and updating internal systems (CargoWise experience advantageous)

Ideal Background

Essential:

• Minimum 4 years’ experience within a UK freight forwarding environment

• Strong understanding of air freight operations and airline routing knowledge

• Import and export customs knowledge

• Strong organisational and communication skills

• Comfortable managing multiple shipments and working to deadlines

• Good systems knowledge and confidence learning new platforms

Desirable:

• CargoWise experience

• Exposure to international export trade lanes

What’s on Offer

• Hybrid working arrangement (office Tuesday – Thursday)

• Annual company bonus scheme

• Training support and development opportunities

• Potential support towards Dangerous Goods certification

• Friendly, collaborative environment with a strong operations culture