Temporary to Permanent Administrator

• Pay rate: £13.10 per hour
• Location: Between York/Selby on a bus route
• Job Type: Full-time Temporary for 3 months with good chance of extension/perm

We are currently in an exciting period of growth and are seeking an Administrator to join our client. This role involves supporting the Customer Services team in all aspects of office administration to help deliver first-class service. The ideal candidate will be experienced in a busy office environment, possess excellent communication skills, and have a strong desire for self-development.

Day-to-day of the role:

• Accurate and timely processing of orders.
• Data input and maintenance
• Follow standardised procedures and deadlines including fully documenting all customer complaints and interactions in our CRM system to meet departmental SLAs.
• Liaising with 3rd party partners to ensure timely deliveries
• Handling incoming calls if customers have queries
• Other office duties as and when required
• Undertake other office duties as and when required.

Required Skills & Qualifications:

• Proven background in Customer Services/Administration/Data Entry, ideally within a similar industry.
• Strong interpersonal communication skills, both oral and written.
• Proficient in IT/Office software
• Excellent attention to detail and accuracy.