We are seeking an organised and proactive Office Coordinator support the smooth day-to-day running of the business. This role is responsible for managing office administration, compliance, health & safety documentation, client onboarding, financial administration, and operational support.

The successful candidate will play a key role in ensuring company records, systems, and processes are maintained accurately and efficiently while supporting both staff and clients professionally. Based one day in the office 4 days at home,

• Key Responsibilities
• Office Administration & Compliance
• Maintain and update company policies and procedures to ensure compliance with current legislation and best practice.
• Manage and update health & safety documentation, including COSHH assessments, RAMS, and Dynamic Risk Assessments (DRAs).
• Carry out annual employee checks, including HAVS, noise assessments, next of kin details, and personnel records.
• Renew and maintain company licences, accreditations, and certifications, including Waste Carrier Licences.
• Complete Pre-Qualification Questionnaires (PQQs) and supplier onboarding documentation.
• Prepare and manage employment contracts and staff documentation.
• Maintain accurate employee records, including holidays, sickness, and absence management.
• Create and distribute toolbox talks and safety briefings.
• Operational Support
• Book and coordinate staff training courses.
• Schedule works, quotations, and appointments.
• Write up surveys, quotations, and related documentation.
• Complete and maintain method statements and operational paperwork.
• Support office and yard operations both remotely and on-site when required.
• Client & Customer Management
• Maintain excellent customer relationships and respond to enquiries professionally.
• Conduct sales calls and assist with onboarding new commercial clients.
• Follow up incoming leads and maintain accurate records of enquiries.
• Support business development activities and client approvals.
• Finance & Systems Administration
• Raise invoices and manage credit control processes.
• Chase purchase orders (POs) and follow up outstanding payments.
• Liaise with accountants regarding financial queries where required.
• Upload quotes, invoices, and compliance documents onto company systems including Encore, Skillco, and Subnet.
• Pay vehicle tax and manage associated administration for company vehicles.

Skills & Experience

• Strong organisational and multitasking abilities.
• Excellent communication and customer service skills.
• Knowledge of accounting software such as Xero and DEXT.
• Experience using office systems and databases including Encore, Skillco, and Subnet.
• Good understanding of Health & Safety processes including COSHH, RAMS, and DRAs.
• Ability to work independently and manage multiple priorities effectively.
• Proficient in Microsoft Office and general administrative systems.