The Company

A fast-paced successful business who provides targeted marketing support across various industries and who are continuing to grow across multiple platforms. This is a great opportunity to start a successful career within a progressive business that offers future career growth. Modern offices in Marlow with parking on site.

The Role

We’re recruiting a Client Services Account Executive to join a fast-paced, customer-focused team. You’ll manage a portfolio of clients, overseeing campaigns from start to finish. Acting as the main point of contact, you’ll handle a busy inbox and inbound calls, work closely with internal teams, and provide reports to support commercial decisions. Key responsibilities include:

• Act as the main liaison for clients, managing daily communication by phone and email.
• Provide consistent, high-quality service throughout each campaign from start to completion.
• Manage and prioritise a busy inbox, ensuring timely and accurate responses.
• Assist with day-to-day admin support.
• Help prepare client proposals, onboarding materials, and end-of-campaign reports – training given.
• Use Excel to create reports and provide information.
• Work closely with internal teams and external suppliers to ensure seamless execution.
• Anticipate and resolve issues quickly, handling queries and helping to retain clients.

About You

This is a busy role which will suit a confident, proactive individual who thrives in a dynamic environment. Key skills and attributes required:

• Excellent communication skills – phone and email.
• Ability to manage multiple tasks and deadlines in a busy environment.
• Excellent attention to detail, especially with data, emails, and documentation.
• Proactive, organised, and comfortable taking ownership of tasks.
• Strong team player with a positive, collaborative attitude.
• At least 1 year of customer service, client-facing or administrative experience
• Able to confidently use Microsoft Office, especially Excel (ideally pivot tables and lookups – not essential though if you are a quick learner).

The Package

• Basic salary £26-27k DOE, plus annual bonus scheme.
• Hybrid working once trained.
• Company Pension.
• Long service rewards: both financial and leave-based.
• Health cash plan, Life assurance scheme, Critical Illness cover.
• Access to a prestige benefits and rewards portal.
• Career development opportunities.
• Employee Assistance Programme.