We are looking for someone who can provide excellent customer service and who possesses exceptional people skills. Applicants should have strong administrative abilities and remain calm in a very busy environment. The ability to communicate effectively with a wide range of clients with different needs is essential.

You will be part of our Office Support Team, providing all-round administrative assistance and day-to-day reception services.

Roles and Responsibilities

• Answering phone calls

• Acting as the first point of contact for Members and Visitors

• Responding to emails and directing enquiries to the appropriate person

• Organising filing systems and updating digital records

• Ordering office supplies and purchasing goods for each team

• Processing receipts and basic expense records

• Assisting with basic HR tasks

Skills Required

• Experience providing high-quality administrative support in a busy environment

• Strong communication skills and the ability to engage with a wide range of people

• Confidence working both collaboratively within a team and independently

• A good level of Maths and English (verbal and written)

• Strong organisational skills, with the ability to manage and prioritise your time and

handle changing or conflicting demands

• A keen interest in personal and professional development

• Good analytical skills and attention to detail

• The ability to work effectively under pressure

• A positive “can-do” attitude

• Good IT skills, including experience with Microsoft Word/Excel

• Accounting or booking keeper experience would be of an advantage

Working Hours

15-20 hours per week + additional hours to cover holidays