Job Overview

We are looking for a bubbly, friendly, and adaptable individual to join our team. This is a varied, hands-on role suited to someone who enjoys working with people, thrives in a fast-paced environment, and is happy to get involved in all aspects of the business.

You will play a key role in keeping the office running smoothly, supporting property management and compliance, coordinating inspections, and helping wherever needed. No two days will be the same, so a positive attitude and willingness to get stuck in are essential.

Key Responsibilities

• Office Administration
• Handle general administrative duties including filing, data entry, and document management
• Keep internal systems accurate and up to date
• Customer Communication
• Answer incoming calls with a friendly, professional manner
• Respond to emails promptly and clearly
• Build positive relationships with Tenants, Clients, Landlords, and contractors
• Property Management Support
• Assist with the day-to-day running of properties
• Liaise with tenants, contractors and Landlords to resolve maintenance issues
• Support onboarding of new properties and tenants
• Inspection Coordination
• Organise and manage inspector diaries
• Schedule and confirm property inspections
• Review inspection reports and highlight any issues
• Property Compliance
• Track compliance requirements (e.g. gas safety, EICRs, fire safety, HMO where applicable)
• Ensure all certification is up to date and recorded
• Arrange compliance works with contractors
• Maintain clear and organised compliance records
• Carry out property visits and inspections when required
• Provide clear and accurate reports
• Ensure properties meet required standards
• General & Ad Hoc Tasks
• Get involved in different areas of the business as needed
• Support the team with any additional tasks or projects

About You

• Enjoys speaking to people and building relationships
• Chatty and approachable, with excellent communication skills
• Highly organised but flexible and able to adapt to changing priorities
• Positive, can-do attitude and willing to get stuck in
• Good attention to detail, especially with compliance and admin tasks
• Comfortable working both independently and as part of a team
• Highly Reliable

Requirements

• Full UK driving licence and personal vehicle (essential)
• Willingness to travel for property visits and inspections
• Previous experience in administration, customer service, or property is beneficial but not essential

What We Offer

• A varied and engaging role where no two days are the same
• Opportunity to develop skills across office and property management
• Supportive and friendly team environment
• Fuel card for work related journeys