Case Handler

• Location: Bristol, UK
• Job Type: Hybrid (combination of home and office working)
• Contact Email:

An exciting opportunity has arisen for an experienced Case Handler to join our client's team. This role involves assisting Senior Case Handlers with catastrophic injury cases, including brain injuries, spinal injuries, fatal injury claims, and serious polytrauma.

Day-to-day of the role:

• Take full responsibility for tasks delegated by Senior Case Handlers to ensure the progression of their files, including liability investigations, gathering of medical evidence, liaising with courts and counsel, arranging conferences, and organising payments for treatment and case management.
• Comply fully with agreed service standards.
• Communicate effectively with Senior Case Handlers, their clients, opponents, and insurer clients.
• Attend and participate in weekly meetings and networking events for business development.
• Handle administration and other duties as required.
• Supervise a junior case handling assistant.

Required Skills & Qualifications:

• Excellent organisational skills with the ability to prioritise urgent tasks.
• Computer literacy with the capability to undertake your own typing and produce bundles.
• Experience in managing your own litigated case load.
• Excellent communication and organisational skills.
• Ability to work in line with deadlines, showing enthusiasm and initiative as a team player.
• Ability to manage expectations from both internal and external clients.

Benefits:

• Excellent annual leave & welfare benefits.
• Health cash plan & gym/lifestyle benefits.
• Work-life balance & 'Dress for Your Day' policy.
• People-focused recognition & referral schemes.
• Development opportunities & routes to qualification.

Diversity & Sustainability:

Our client is committed to creating an accessible and inclusive experience for all candidates. If you encounter any barriers or need support or adjustments during the recruitment process, please do not hesitate to contact our Talent Acquisition & Resourcing team.

To apply for this Case Handler position, please submit your CV and cover letter detailing your relevant experience to .