Your new firm
Our client is seeking an experienced and driven Senior Claims Handler to join their growing Financial Lines team. This fully remote role offers the opportunity to work on a diverse and complex caseload, with a particular focus on Professional Indemnity (PI) and Cyber claims. You will play a key role in managing claims from notification through to resolution, providing strategic input, and delivering exceptional service to clients across a broad range of sectors.

Your new role
You will:

• Handle a portfolio of complex insurance claims from notification through to resolution
• Investigate, evaluate, and negotiate claims in line with policy terms and regulatory requirements
• Liaise with clients, brokers, insurers, and legal teams to ensure effective claims handling
• Provide technical guidance and support to junior team members
• Maintain accurate and up-to-date records on all claims
• Identify potential risks, trends, and opportunities for process improvement
• Ensure compliance with FCA regulations and internal policies

What you'll need to succeed

• Proven experience as a Claims Handler, with significant exposure to complex or high-value claims
• Strong knowledge of insurance principles and claims processes
• Excellent negotiation, communication, and stakeholder management skills
• Ability to work independently in a remote environment while maintaining high performance
• Detail-oriented with strong analytical and problem-solving abilities
• Experience mentoring or supporting junior staff is desirable

What you'll get in return
This presents as an excellent opportunity to work remotely for a leading international law practice. Alongside a competitive salary, you will have access to a wide range of the firm's benefits. Please contact Harriet Chapman at Hays Legal for further information on this opportunity.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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