Practice Manager – Private Dental Practice

Barnet (EN5)

£40,000 – £43,000

Full-time | Immediate Start

About the Role

We are recruiting for an experienced Practice Manager to lead the day-to-day operations of a well-established, premium 3-surgery dental practice in Barnet.

This is an exciting opportunity to join a growing business where you will play a key role in delivering exceptional patient experience, driving team performance, and ensuring strong commercial outcomes. We are looking for a confident and emotionally intelligent leader who can balance operational excellence with a people-first approach.

Key Responsibilities

• Oversee the day-to-day running of the practice
• Lead and develop a multidisciplinary team, setting clear expectations
• Monitor and drive performance across key KPIs (revenue, chair utilisation, treatment conversion, patient experience)
• Manage patient journey processes in collaboration with clinicians and Treatment Coordinators
• Ensure effective diary management to maximise efficiency and patient satisfaction
• Maintain full CQC compliance and regulatory standards
• Manage budgets, stock, and operational costs
• Handle patient feedback and complaints professionally and efficiently
• Identify risks and continuously improve operational processes
• Support local marketing initiatives and community engagement

Essential Requirements

• Previous experience as a Practice Manager within a UK private dental setting
• Proven experience managing and developing teams
• Strong understanding of KPIs, performance management, and business targets
• Knowledge of CQC compliance and regulatory requirements
• Confident leadership style with excellent communication skills
• Patient-focused approach with the ability to manage complaints effectively
• Good understanding of practice financials and commercial performance
• Post-GCSE qualifications

Desirable

• Dental background or clinical knowledge
• Experience in a corporate dental environment
• Management qualification or formal leadership training
• Experience improving patient journey and treatment conversion

Working Pattern

• 5 days per week
• Alternate Saturdays required (with a day off in the week)
• On-site working: 08:45 – 17:45

Important Requirements (Non-Negotiable)

• Right to work in the UK (no sponsorship available)
• Stable career history (maximum 3 roles in the past 5 years)
• Able to commit to full-time on-site hours and Saturdays