PCN Appeals Officer (Parking)

Wembley – Local Authority (Civic Centre)

Hybrid Working (3 days office / 2 days home)

Monday to Friday, 9:00am – 5:00pm

Rate:

• PAYE: £20.88 per hour
• Umbrella: £26.44 per hour
  
  Immediate Start | Ongoing Temporary Role

About the Role

We are seeking an experienced PCN Appeals Officer to join a busy Local Authority in Wembley. This is an exciting opportunity for a candidate with proven experience handling parking appeals, particularly with London Tribunals (ETA).

You will play a key role in investigating appeals, preparing evidence packs, and representing the Council professionally at hearings where required.

Key Responsibilities

• Investigate and respond to Parking (PCN) Appeals
• Prepare high-quality evidence packs for London Tribunals (ETA) in line with deadlines and standards
• Ensure all cases are processed within the specified evidence due dates
• Review representations and make informed decisions to accept or reject appeals
• Draft and issue formal decision letters
• Attend personal appeal hearings where required, representing the Council with professionalism and diplomacy

Essential Skills & Experience

• Proven experience processing PCN appeals and evidence packs
• Strong knowledge of traffic and parking legislation
• Experience working with London Tribunals (ETA) processes
• High level of proficiency in case management and word processing systems
• Excellent attention to detail and organisational skills
• Confident communicator with the ability to manage hearings professionally

Working Pattern

• Hybrid role: 3 days per week in the Civic Centre, 2 days working from home
• Initial training: Required onsite at the Civic Centre full-time

Why Apply?

• Competitive hourly rate
• Hybrid working arrangement
• Opportunity to work within a respected Local Authority
• Immediate start with ongoing potential

Apply now to secure this opportunity!